Contact information
Contact information
Last updated: May 2026
General Information
At Imperial Dublin, we are dedicated to providing an exceptional shopping experience. If you have any questions regarding our products, your order, or our services, our dedicated support team is here to assist you.
We pride ourselves on clear, professional, and reliable communication with our customers.
How to Reach Us
The most efficient way to contact us is via email. Please direct all enquiries to:
Email: contact@imperialdublin.ie
Response Times
Our customer service team aims to respond to all enquiries within 24 to 48 hours.
Please note that during weekends or Irish public holidays, response times may be slightly longer. We appreciate your patience.
How We Can Help
Our support team is available to assist you with:
Order Enquiries: Tracking, changes, or status updates.
Product Information: Details regarding sizing, materials, or collections.
Returns & Refunds: Assistance with our return process.
General Enquiries: Any other questions regarding our store.
Providing Information
To help us resolve your enquiry as quickly as possible, please include relevant details such as your Order Number (if applicable) and a brief description of your request in the subject line of your email.
Changes to Contact Information
We reserve the right to update our contact details at any time. The most current version will always be available on this page.
Imperial Dublin – Quality you can rely on.